Find here all the legal and regulatory information related
to our site and our services.
Presentation of the site: Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the PHFORMULA site are informed of the identity of the various stakeholders involved in its creation and monitoring: Owner’s site: B4AA bv, Arnekali 233, 2000 Antwerp, Belgium. Company number: BE0538.732.961 / Legal form: B4AA bv. Phone: +32 3 233.41.06 / Email: info@PHFORMULA.be
Responsible for publication and writing: Valérie VROOME
Design and visual direction: www.couleurmandarine.fr
Website development and maintenance: www.kidnapull.fr/
Site hosting is hosted by: One.com
General conditions of use of the site and services Use of the SERENEA site implies full and complete acceptance of the general conditions of use described below. These conditions are subject to modification at any time, and users of the site must comply with them. 3. Description of the services offered The SERENEA site aims to provide information concerning all of the company’s activities. SERENEA strives to provide information on the site that is as accurate as possible. SERENEA cannot be held responsible for omissions, deficiencies or weaknesses in the updating of the site, whether caused by itself or by partners having access to this information. Intellectual property and counterfeiting SERENEA is the owner of the intellectual property rights or holds the rights of use on all elements accessible on the site, including texts, images, graphics, logos, icons, sounds, software. Any reproduction, representation, use, publication, or transmission of all or part of the elements of the site, regardless of the means or process used, is prohibited without the express written permission of SERENEA. Management of personal data Personal data collected through this site will be used exclusively for the purposes of the services offered by SERENEA. In accordance with current legislation, you have the right to access, rectify, and oppose your personal data. You can exercise these rights by contacting us at the following address: info@SERENEA.be. Hyperlinks and cookies The SERENEA site offers hyperlinks to other sites managed by SERENEA. SERENEA does not control the content of the sites thus managed and does not guarantee the protection of privacy. Browsing the SERENEA site may result in the installation of cookies on the user’s computer. A cookie is a small piece of information that is not accessible to the user but is stored in connection with a computer’s navigation on a site. Applicable law and jurisdiction Any dispute relating to the use of the SERENEA website is subject to Belgian law. Only the competent courts of the city of Antwerp have jurisdiction. Contact For any questions, you can contact us at the following address: info@SERENEA.be or by telephone at +32 3 233.41.06.
At SERENEA, we are committed to protecting the privacy and security of your personal data. This summary informs you about how we collect, use, and protect your information when you visit our website or use our services.
1. Data Collected
We only collect the information necessary to provide our services, such as your name, email address, phone number, and any other relevant information to respond to your requests or provide you with our products and services. This data may be collected when you fill out a form on our website, create an account, or interact with us through our communication channels.
2. Use of Data
The personal data we collect is primarily used to:
Process your orders and deliver our products.
Respond to your questions and requests.
Improve your experience on our website.
Keep you informed about our news and promotional offers (with your consent).
3. Data Sharing
Your personal data is never sold to third parties. However, they may be shared with our partners and service providers (e.g., carriers, payment services) only as part of providing our services. We ensure that these third parties strictly respect the confidentiality of your data.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, disclosure, or destruction.
5. Your Rights:
In accordance with applicable regulations, you have the following rights regarding your personal data:
Right of access: You can request to review the personal information we hold about you.
Right of rectification: You can request the correction of your data if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your personal data, within certain limits provided for by law.
Right to portability: You can request to receive your data in a structured, machine-readable format.
6. Cookie Management
We use cookies to improve the user experience on our website. These cookies allow us to analyze traffic and personalize the content we offer. You can manage your cookie preferences through your browser settings.
7. Contact
For any questions regarding our privacy policy or to exercise your rights, you can contact us at the following address: info@SERENEA.be
